Technical Support

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Esri Virtual Campus Training

The USC campus site license for Esri GIS software products includes an Esri Virtual Campus Training Subscription. This subscription entitles USC faculty, staff, and students to free, unlimited access to online courses at Esri’s Virtual Campus. These courses are short (generally 2-4 hours), web-based course modules modeled on the key workflows that Esri users employ.

The catalog of Esri Virtual Campus courses is published here.

To request an access code for a free registration, please email Andrea Macko, Spatial Sciences Institute administrative assistant, from your USC email account with the information about the course in which you are interested. Please do not email anyone at Esri to request this access code. You will receive the access code from Esri and can then proceed with your course registration.

FAQ

Q: How do I know if my computer is capable to run ArcGIS for Desktop?
Q: How do I enable Microsoft .NET Framework 3.5?
Q: How can I install ArcGIS for Desktop on my Apple computer?
Q: I’m having problems with installing my student ArcGIS for Desktop license. Who can help me?
Q: I have questions about using the software for my course assignments or research.
Q: Are updates available?
Q: How do I reactivate my student license?
Q: My one-year student license is about to expire or has expired. May I get a new one?
Q: How do I get an ArcGIS Online account?
Q: How can I manage the credits in my ArcGIS Online account?
Q: When will my ArcGIS Online account expire?
Q: What do I do with the data, models, and maps I have created if I wish to keep them after my ArcGIS Online account has expired?
Q: How do I extend the expiry date for my ArcGIS Online account?