Technical Support

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Proprietary Software | Open Source GIS ApplicationsTechnical Support


Esri Virtual Campus Training

The USC campus site license for Esri GIS software products includes an Esri Virtual Campus Training Subscription. This subscription entitles USC faculty, staff, and students to free, unlimited access to online courses at Esri’s Virtual Campus. These courses are short (generally 2-4 hours), web-based course modules modeled on the key workflows that Esri users employ.

The catalog of Esri Virtual Campus courses is published here.

To request an access code for a free registration, please email Stephanie Tran, Spatial Sciences Institute administrative assistant, from your USC email account with the information about the course in which you are interested. Please do not email anyone at Esri to request this access code. You will receive the access code from Esri and can then proceed with your course registration.



Q: How do I know if my computer is capable to run ArcGIS for Desktop?
Q: How do I enable Microsoft .NET Framework 3.5?
Q: How can I install ArcGIS for Desktop on my Apple computer?
Q: I’m having problems with installing my single-user license. Who can help me?
Q: I have questions about using the software in my teaching or research.
Q: Are updates available?
Q: I need to reconstruct my hard disk or move the software to a different computer, how do I reactivate my license?
Q: I have a concurrent use license for multiple computers. Who can help me set up my license server?
Q: How do I get an ArcGIS Online account?